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Where's my pouch?
Every order ships within 1 business day, with free tracked shipping worldwide. You'll get an email with your tracking link the moment it leaves.
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Live status, tracking number and your subscription, all in one place. Log in with the email you ordered with; no password needed, we send you a code.
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Have your tracking number?
Follow the parcel itself
Paste the tracking number from your shipping email. Works for USPS, UPS and international carriers.
Order placedConfirmation email right away
Packed & shippedWithin 1 business day · tracking email
On its wayUS: 2–5 business days · international a little longer
DeliveredNo signature needed
While you waitThree things to know before your first softgel.
- 1Take it with breakfastOne small softgel with your first meal. Same time daily works best.
- 2Give it 2–4 weeksWeek one is quiet. Most people notice the 3 p.m. dip soften in week two or three.
- 3On medication? Show your doctor the labelEspecially glucose-lowering or blood-thinning meds. The full panel is on the back of the pouch.
Something off?
No tracking email after 2 business days?
Check your spam folder first, then email us with your order number. A real person replies within one business day. Lost or damaged in transit? We reship, no forms.
support@vitalyearsplus.com