We currently ship to all 50 US states, including Alaska and Hawaii, plus APO/FPO addresses. We don't ship internationally yet; join The Afternoon Letter and we'll tell you the moment we do.

• Every order, worldwide: free · tracked
• US delivery: 2–5 business days
• International delivery: a little longer, depending on destination · tracked
• Subscription renewals: free · same service

Orders ship within 1 business day. You'll get a tracking link by email and, if you opt in, by text. Every pouch is packed by hand — which is why there's a note in the box.

If tracking shows delivered but there's no package, wait 24 hours (carriers sometimes scan early), check with neighbors, then email us. We'll reship at no cost. If a pouch arrives torn, crushed or with a broken seal, send a photo and we'll ship a replacement the same day — keep or toss the damaged one, no need to return it.

Unopened pouches can be returned within 60 days of delivery for a full refund; we'll email a prepaid label. Opened pouches fall under the 60-day guarantee — you don't return anything, you just tell us it didn't work. Refunds land on your original payment method within 5–7 business days.

Email us within 2 hours of ordering and we'll change the address or cancel before it ships. After that, the pouch is already on its way — but the guarantee still has you covered.

Your first order, whether that's one pouch or a bundle. The guarantee covers the full product price you paid.

1. Email support@vitalyearsplus.com with your order number any time within 60 days of the delivery date shown in tracking.
2. Tell us it didn't work for you. That's it. You're welcome to say more — it helps us — but you don't have to.
3. We refund your original payment method within 2 business days and cancel any active subscription. Keep the pouch or pass it on.

One guarantee claim per household. It applies to your first order only; later subscription shipments can be cancelled anytime but aren't refundable once shipped. We reserve the right to decline claims that look like abuse (for example, repeated first orders under different names), but in three years we've done that exactly twice.

To fulfil your order: name, shipping and billing address, email, phone (optional, for delivery texts), order history. Payment details go straight to our payment processor — we never see your full card number.

To run the site: device type, browser, pages viewed, referring site, approximate location from IP. We use privacy-friendly analytics with no cross-site tracking.

If you write to us: the content of your emails and review submissions, including photos you choose to share.

What we don't collect: health data, medical conditions, glucose readings or medication lists — even if you mention them in a review. We won't store or profile it.

Only the services needed to get a pouch to your door: our payment processor, shipping carriers (UPS, USPS), our email provider, and our fulfillment partner in Denver. Each is bound by contract to use your data only for our orders. We do not sell, rent or trade personal information — to anyone, ever — and we don't run retargeting ads.

We use strictly necessary cookies (your cart, your login) and one anonymous analytics cookie. No advertising cookies, no third-party trackers.

Wherever you live, you can ask us to show you, correct, export or delete your data. Email support@vitalyearsplus.com; we respond within 30 days and don't require you to prove anything beyond owning the email address on the account. California residents: we don't sell personal information, so there's nothing to opt out of — but the CCPA rights above apply in full.

Order records are kept 7 years for tax purposes; everything else is deleted 24 months after your last interaction. Data is encrypted in transit and at rest. If we ever have a breach affecting you, you'll hear from us within 72 hours — from a human, in plain English.

You must be 18 or older and located in the United States. By ordering, you confirm the information you give us is accurate and that you're authorized to use the payment method.

Prices are in US dollars and shown before sales tax, which is calculated at checkout based on your shipping address. We may change prices, but never for an order already placed and never for a subscription without 30 days' emailed notice. If a price is obviously wrong (a $3.12 pouch), we'll contact you before shipping and you can cancel for a full refund.

Subscribe & Save ships one pouch every month, a 3-pouch bundle every 3 months or a 5-pouch bundle every 5 months. You can also buy once, without a subscription. Subscribers pay a lower price than a one-time purchase on every delivery. We charge the card on file on each renewal date. Skip, pause, change the date or cancel anytime under My subscription in your account, or by replying to any of our emails — no phone call, no retention script. Cancellations take effect immediately for any shipment not yet charged.

When you submit a review, photo or story, you give us a non-exclusive licence to display it on our site and marketing, with your first name, last initial, age and city. You can withdraw it anytime by email and we'll remove it within 7 days. Don't send anything you don't own or that isn't true.

The Vital Years+ name, the Ceylance name, our logo, packaging design, photos and copy belong to us. You're welcome to share and link; please don't copy them to sell something else.

Vital Years+ Ceylance is a dietary supplement, not a medicine — see the health disclaimer. To the extent the law allows, our total liability to you for anything arising from a purchase is limited to the amount you paid for that purchase. Nothing here limits rights you have under law that can't be waived.

Email us first — nearly everything gets solved in one reply. If it doesn't, these terms are governed by the laws of the State of Wyoming, and disputes go to the courts of Natrona County, Wyoming, unless you prefer small-claims court where you live, which is fine by us.

When we update these terms we'll change the date at the top and, for anything material, email subscribers 30 days ahead. Continued use after that means you accept the new version.

RSK Group LLC · 312 W 2nd St Unit #A9223, Casper, WY 82601, USA · support@vitalyearsplus.com

Vital Years+ Ceylance is a dietary supplement. "Supports a healthy glucose response" describes normal body function — the kind of claim allowed for supplements. We are not saying it treats diabetes, pre-diabetes or any condition, and it is not a substitute for your doctor's care or medication.

Take glucose-lowering medication (insulin, metformin) · take blood thinners such as warfarin · have a liver condition · are pregnant, nursing or scheduled for surgery.

"87% report steadier afternoons" is from a 2025 email survey of 412 subscribers after 4 weeks — self-reported, not a clinical trial. Our coumarin figure (< 0.1 mg per softgel) and species identity are lab-verified for every lot; certificates are linked from each pouch.

Reviews are from verified purchasers and reflect individual experience. Results vary. Nobody is paid for a review; some received a free pouch for sharing a photo, noted on their review.

Stop taking it and contact your doctor. Then tell us at support@vitalyearsplus.com — we log every report and pass serious adverse events to the FDA as required. The guarantee applies.