Help & FAQ
Straight answers. No fine print.
Everything people ask us before their first pouch — and the questions that come up after.
The product
What's in the pouch, and why the species matters.
One small softgel of 600 mg true Ceylon cinnamon (Cinnamomum verum) as a 12:1 concentrated extract — the equivalent of 7,200 mg of raw bark — suspended in MCT oil from coconut. 30 softgels per pouch, one a day with your first meal.
Roughly 9 in 10 "cinnamon" supplements in the US use cassia — the cheap, harsh cousin. It's high in coumarin (up to 5 mg per capsule), which is why those labels quietly say "not for long-term use". True Ceylon is naturally low in coumarin (ours tests under 0.1 mg) and rich in the polyphenols the research actually looked at.
Kitchen cinnamon in the US is almost always cassia, ground bark, unstandardized. You'd need several teaspoons a day to approach a meaningful dose — and you'd be eating a lot of coumarin along the way. Ours is a concentrated Ceylon extract at a consistent dose, tested every batch.
One place: the Wickramasinghe family plantation in the hills near Kandy, in central Sri Lanka, where C. verum has grown for 2,000 years. We've bought from the same 14 hectares since 2023 and pay above-market rate for Alba-grade bark.
Yes to both. The extract is suspended in MCT oil from coconut inside a small softgel. No gluten, soy, dairy, nuts, fillers, flow agents or "proprietary blend". Finished in a cGMP facility in the USA.
Safety & health
The questions to ask before your first softgel — and the honest answers.
Ceylon cinnamon is a food, but it can support lower blood sugar. If you take glucose-lowering medication (insulin, metformin, sulfonylureas) or blood thinners such as warfarin, show your doctor the label before starting. Most physicians are fine with it — but they should know, and they may want to watch your numbers.
That's the whole point of Ceylon. Cassia's coumarin content is what makes daily use a concern; Ours tests under 0.1 mg per softgel, far below the European tolerable daily intake even for a small adult. Many of our customers have taken it daily for two years.
No. Vital Years+ Ceylance is a dietary supplement that supports normal glucose response — it is not a treatment for diabetes, pre-diabetes or any condition, and it's not a substitute for medication your doctor prescribes. Never change a prescription without talking to them.
Rarely. A few people notice mild stomach upset in the first week, usually solved by taking it with a full meal rather than a snack. Cinnamon allergy is uncommon but real — if you get mouth or skin irritation, stop and let us know.
Talk to your doctor first if you're pregnant or nursing, have a liver condition, or are scheduled for surgery. It isn't intended for anyone under 18.
What to expect
Honest timelines, not miracle promises.
Week one is usually quiet — the habit forms, not much else. Most people notice the afternoon dip softening in weeks two to four. By weeks four to eight, energy tends to feel level across the day. That's why the guarantee runs a full 60 days: a fair test.
Less of the post-lunch crash: heavy legs, foggy head, the 3 p.m. craving for something sweet. Customers describe it as the afternoon feeling more like the morning. It's not a stimulant — you won't feel a buzz, you'll notice the absence of the dip.
It isn't a sleep aid, and we won't promise you'll sleep through the night. What customers describe is a steadier energy pattern through the day — fewer "wired, tired or crashed" moments at the wrong times — which supports a calmer, more consistent evening routine. Better rest is what recovery for the next day is built on.*
We can't promise better scores or times. What Ceylance supports is more consistent energy, focus and recovery — so the back nine, the third set or the last mile don't feel like a different day from the first. Most active customers notice it as less fade late in the session.*
A 2025 email survey of 412 subscribers after 4 weeks of daily use. It's self-reported and not a clinical trial; we quote it because it's what customers told us, not as proof of effect. The lab figures — coumarin, heavy metals, species ID — are independent and per-lot.
With breakfast, or whatever your first meal is. Taking it with food is easier on the stomach, and a morning routine is the easiest one to keep. Same time every day matters more than the exact hour.
Subscription & billing
Skip, pause, change or cancel — every button does what it says.
Subscribe & save is our standard, always with free shipping. One pouch ships every month for $24.95. The 3-pouch bundle (buy 2, get 1 free) is $49.95 every 3 months, and the 5-pouch bundle (buy 3, get 2 free) is $74.95 every 5 months. That's the price on every delivery, not just the first. You can skip, pause or cancel in one click under My subscription in your account. Prefer no subscription? Choose "buy once" under the bundles on the product page ($49.95, $64.95 or $96.95).
Account → My subscription → Cancel. One click, effective immediately for any shipment not yet charged. Or reply "cancel" to any of our emails. No phone call, no retention script, no "are you sure" maze.
Yes. Skip pushes your next shipment out 30 days; pause stops everything until you say go. Both from your account or by email. Going on a long trip? Ship now instead moves the next pouch up.
Monthly is the default: one softgel a day, 30 per pouch. You can also choose a 3- or 5-month rhythm at checkout. Two people sharing? Set quantity to 2 and you get an extra 10% off both.
Card details go straight to our payment processor; we never see or store your full card number. You can update the card on file anytime in your account.
Shipping & guarantee
Where we ship, how fast, and what happens if it doesn't work.
Shipping is free worldwide. Orders ship within 1 business day and you get a tracking link by email. US delivery usually takes 2–5 business days; international orders take a little longer depending on the destination.
Not yet — all 50 states plus APO/FPO for now. Join The Afternoon Letter and we'll tell you the moment we do.
Give it 60 days. If your afternoons aren't different, email support@vitalyearsplus.com with your order number within 60 days of delivery and say it didn't work. Full refund to your original payment method within 2 business days. Nothing to ship back, no forms, no questions. One claim per household, first order only.
Send a photo (or tell us tracking says delivered but nothing's there). We reship the same day at no cost. Keep or toss the damaged one.
No matches. Try another word, or email Carol.
Still on the fence? That's what the 60 days are for.
Try a full pouch. If your afternoons aren't different, email us and we refund every cent. Nothing to send back.